![]() The experience is designed to be a personal journey of exploration allowing visitors to self-distance. THE LUME follows government regulations in regard to physical distancing and provides a contact-free environment. If you are planning to film in or around the venue please contact THE LUME. Please be advised that flash photography is not permitted inside THE LUME.Ĭommercial photography or video is not permitted at THE LUME without prior written permission. Please be considerate of other visitors when taking photos. Yes, you are more than welcome to take photos and videos inside the experience. While the projected animation within the experience is slow-moving, if you are sensitive to moving light please let our friendly staff know on arrival. THE LUME experience does not include smoke, haze, or strobe lights. Please click here for more information on Accessibility, or contact us here to purchase your accessible tickets, companion cards are accepted. Yes, the venue is suitable for strollers and is wheelchair accessible. Accessibility at THE LUME - Can I access with a stroller or wheelchair? There is no minimum age to visit the experience. The scents contain elements associated with Provence in southern France: Cypress from the trees that Van Gogh frequently painted mixed with Lemon/Cyrus which has a fresh, bright feeling associate with sunlight and summer. Which scents are diffused during the experience?įragrances and scents are diffused within THE LUME, curated to complement and enhance your experience. You can sit on the floor or stand against the walls, always being mindful of other visitors in the venue. We encourage you to move around freely to view THE LUME from different perspectives. What is the best way to see the experience? More than 3,000 images transform every wall and floor surface. It is an immersive multimedia art experience that combines high-definition projections of Van Gogh’s paintings with digital surround sound, projected at a scale of 11m high which offers visitors the ability to see the details of the artist’s work unlike ever before. The experience is not an art exhibition in the traditional sense and there are no physical original works by Vincent van Gogh on display. Are there Van Gogh paintings on display in the MCEC? Most visitors can anticipate spending 60-90 minutes. Individual visit times will vary and there is no time limit to your stay. How much time do I need to experience THE LUME? Due to the popularity of the experience, we may not be able to accommodate you if you arrive outside your ticketed session. Please arrive 15 minutes prior to the time displayed on your entry ticket to allow for QR registration before access. There are self-service points of sale and a service counter at the venue, however advanced bookings are recommended as some sessions may sell out. ![]() Please click here to join the Groups waitlist for THE LUME Melbourne. Are there concessions or group discounts offered?Ĭurrently, there is a transaction limit of 6 tickets per customer for THE LUME Melbourne. Do not purchase tickets from third-party resellers such as Viagogo as you will not be provided guaranteed entry. Only buy tickets from THE LUME's authorised ticketing agent, Ticketmaster. Please check the date and time you wish to attend. $36 concession (seniors, pensioners, and students)įREE for children 3 years and under when accompanied by an Adult * Please refer to our website for the official schedule and prices for the date you wish to attend. Additional transaction fees may applyīest prices and best availability can be found in mid-week sessions and in non-school holiday periods. Ticket prices and session times vary according to time and date and peak periods such as school holidays. ![]() Book tickets here What are the ticket prices? To ensure a comfortable and safe visit for all visitors, access to THE LUME is by timed entry. Some sessions, particularly during school holidays, can be heavily booked. We strongly recommend you book tickets online in advance. THE LUME Melbourne entry is closest to Door 17. The closest entry doors are located directly in front of the roundabout at 1 Convention Centre Place. THE LUME Melbourne is located within the Exhibition Centre near the DFO and Novotel hotel. Where is THE LUME located within the MCEC? Opening and closing times may change with demand, please check times on the date you wish to attend. Last entry of the day has a maximum stay 1 hour. THE LUME Melbourne is open seven days a week. THE LUME: FAQs What you need to know before visiting: What are the opening hours of THE LUME?
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